Separating Contents

3/19/2021 (Permalink)

In this scenario at a home in Greenwood, SC, the customer suffered major damage in their kitchen when their stove caught on fire. The rest of the home suffered smoke and soot damage, and all of the contents within were affected. SERVPRO of Greenwood's production crew went out right away to assess the damage and come up with a game plan that best suited the customer’s needs and availability. If you or your business has experienced a fire, then you know how much work it can be to not only get your space back to the way it was pre fire, but to get the smoke smell out of all of your belongings. Very often, SERVPRO of Greenwood encounters fire restoration jobs that include the cleaning of contents. It can be extremely difficult to trust a business with all of your belongings, which is why SERVPRO Greenwood has a production crew that goes over every detail with our customers. Production will come out to your home and pack up all of your affected belongings while documenting very carefully with photos and inventory sheets. It is a very careful process to ensure all belongings are accounted for and in the assigned box from your home, to the warehouse, back to you.

At SERVPRO of Greenwood, we understand that some of your belongings are more essential to everyday life than others, so first we make sure to see what belongings take priority and get those cleaned of soot first thing. Once these contents are cleaned, we set up a time for pick up or delivery, whatever is most convenient to the customer. Contents that take less priority are cleaned over the following weeks, while restoration on the structure is completed. Once your home is ready to be lived in again production arranges delivery of all the cleaned contents. Content cleaning is a very extensive job that can sometimes take weeks to finish, but if the contents are complete before your home restoration is complete, SERVPRO of Greenwood will store them until your home is move in ready. If you experience a fire and need the smoke and soot cleaned from your belongings, give us a call at 864-229-6610!